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Shipping & Availability

Important: It is our goal to provide you with a fantastic shopping experience. Please call ahead to confirm availability of an item before visiting your local Great Escape.


FRAMES: Frames are warranted to be free from defects in materials and workmanship for a period of 10 years (one (1) year for commercial use). Damage to frames or welds, due to improper assembly or exposure to water and sub-freezing temperatures, is not covered. Breakage that is a result of product being dropped, acts of nature, acts of war, etc. are not covered.

FINISH: The finish is warranted against peeling, crackling, or blistering for a period of two (2) years provided the product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear are not covered. Fading resulting from exposure to elements is not covered. Stains as a result of chemical spills and certain food items are not covered.

FABRIC (IF APPLICABLE): Sling, Fabric and cushions are warranted for a period of two (2) years from original date of purchase, against seams separating or tearing. Fading or discoloration resulting from exposure to the elements, chemicals, or from spills is not covered.

STRAPS AND/OR WICKER WEAVE (IF APPLICABLE): Straps and/or wicker weave are warranted for a period of one (1) year from original date of purchase, against breaking, separation or tearing. Fading or discoloration resulting from exposure to the elements, chemicals, or from spills is not covered. 

STONE TOPS: All tops are warranted for a period of two(2) years from original date of purchase, against defects in material and/or workmanship. Breakage, discoloration, staining and/or any other weather related issues are not covered. 


10 YEAR Limited Warranty

We offer a limited warranty on all or residential use frames for a period of ten (10) years from the date of purchase. The warranty is valid from the date of purchase and applies only to the original purchaser. If your frame falls structurally during normal usage (other than damage as a result of dropping or breaking a cast part other than a weld is not covered under the warranty), or if the finish peels, cracks or blisters within two (2) years, we will repair, refinish or replace the frame a the manufacturer's discretion (with same or similar product, If discontinued) without charge. Due to the unique nature of hand applied finishes the color of replacement item(s) may not match exactly.

Greystone Collection

from Baran Ash

The Greystone Collection is the ultimate in design flexibility, offering two frame options and five luxurious cushion colors.

The Rust free Aluminum frame incorporates contour webbing and plush cushions for optimal comfort, while the stylish and oversized weave provides a timeless look. 

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