Contact Us At The Great Escape

For questions regarding a product you purchased at one of our retail locations, as well as product information and pricing, please contact your nearest Store Location. 

Online Orders

For questions regarding a product you purchased from our website, please use the form below and choose WEBSITE. We will get back to you as quickly as possible. 

Track Your Home Delivery or Service Appointment

To track your Spa Delivery, Billiard Delivery or Service Appointment, please click here. For home spa service appointments, please contact our Service Department at (708) 339-6401. 

Send Us An Email

Every effort is made to respond to your email questions personally within 24 hours, and in most instances, we will respond even sooner than that.

(select if you wish to direct your question/comment to a specific retail outlet)